Education / FAQ

Please click on any of the subjects below to learn more about it.

Or feel free to call us Toll Free at:

Canvas prints from your photos and works of art.

Click here to learn more about photos on canvas

Matte, Luster or Glossy photos and Fine art prints in large sizes.

Click here to learn more about large & fine art prints

Photo restoration of old or damaged pictures.

Click here to learn more about photo restoration

Photo transfers to Video. (DVD, CD, VHS)

Click here to learn more about photo transfers to video

Transfer Video to DVD or CD.

Click here to learn more about transfer video to DVD

Home Video editing.

Click here to learn more about home video editing

SHIPPING:

Will I receive all of my pictures in the same condition as they were sent?

The MOST important issue to consider here is shipping. Archive Angel is NOT responsible to what happens to your material while in transit to and from our location. Please see the disclaimer statement at the bottom of this page.

While your photos are with us, they are subject to the utmost handling and care. We guarantee that your photos, slides and music will be returned in the same condition as received (unless there is an act of God, unexpected accident, or tragedy).

Additional tips:

Use a hard cover folder or cardboard on both sides to keep the photos from bending, be careful and watch edges.
I always recommend to insert all photos in zip lock bags, this will protect the content of the package from hazardous conditions while in transit.
As an extra precaution place transparent tape on top of a label safeguarding the addressee and the send to address.
Select a hard cover box to send your material and fill the surrounding areas with bubble filling material to isolate your photos and music from dangers of mishandling or impact.
MOST problems are due to wrong shipping information provided by the customer or bad packing.

Disclaimers:

Copyrights

Archive Angel assumes no responsibility or liability with respect to any copyright infringements and the customer hereby agrees to assume all responsibility for any and all costs and expenses incurred by Archive Angel as a result of any legal action or litigation taken against Archive Angel as a result of an alleged copyright infringement. By requesting the services of Archive Angel and in the submission of photographs, slides and music to us, you are stating that you own the copyright or have expressed written permission to use such copyrighted material. Archive Angel reserves the right to use your production as a video sample to a customer looking for the making of a similar project.

Shipping

Archive Angel shall not be liable for photographs, slides, video or music while in transit through the U.S. Post office or while in the possession of any other mail carrier or courier. Archive Angel will not be liable for damaged or lost photographs, slides, videos or music while in transit to or from the possession of Archive Angel. The consumer agrees to be liable for their photographs, slides, videos or music should they be lost, stolen, damaged while in transit through the U.S. Postal Service or any other mail carrier or courier used to transport said photographs, slides, videos or music to or from Archive Angel. By placing an order and paying for Archive Angel services by check, money order or any other payment accepted by Archive Angel , the consumer understands and agrees to these terms and conditions and shall assume all liability for photographic materials while in transit to and from Archive Angel via the U.S. Postal Service and or any other mail carrier or courier. Archive Angel is not responsible for the loss of pictures due to an act of God or loss incurred while in the possession of a mail carrier or courier.

DVD-R compatibility

Please make sure that your DVD player is DVD-R compatible. We cannot accept returns or cancel orders after they have been processed.

Prices / Services

Archive Angel reserves the right to adjust, make changes to all products, items, prices and services, listed and not listed on this web site for sale or promotion at their own discretion without any reasonable, timely notification to the consumer.

Returns

If the problem is ours, we will correct it and replace the print. If you would prefer not to keep the print, please return it to us for a full refund, less applicable shipping costs.
We recommend shipping through a traceable source and adding insurance as we will not be responsible for lost items.

We hope we've provided you with some unique gift ideas and creative home decor notions. Remember our canvas prints and fine art prints are rated to last for years and years and can make any family portrait, pet portrait or just a snapshot look like a work of art. Let us take you memories and handle the scanning and retouching as well color corrections and adjustments so your photo looks first rate!

More questions??? Feel free to contact us at your convenience.

Call us Toll Free at:

info@archiveangel.com

Archive Angel

3031 Stanford Ranch Rd. Ste.2 #123

Rocklin, CA 95765

916/722-9795

(This is not a physical address - please call us if you wish to make an appointment)

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